TLC Courses

This is a list of the courses run by the TLC. Each course may run on numerous dates through the year.

	AC++-501 Advanced C++ for Embedded Systems A 5-day course which reviews C++ in the light of real-time systems, addresses the application of C++ in a real-time/embedded environment, and then focuses on the advanced parts of the language. more..
	AC-401 Advanced C Programming An intensive four day course covering the advanced aspects of the C programming for the real-time embedded programmer. more..
	Advanced C Programming This C course is designed for the practising software developer and allows you to gain a better understanding of the language, run-time library and software engineering techniques available with C. more..
	Appraisal Skills To develop an understanding of appraisal and the opportunities it creates for performance improvement. more..
	Assertiveness for Beginners The ability to be assertive is a rewarding skill and makes personal and professional life more fulfilling. This course gives delegates an understanding of assertiveness, and techniques to help them deal with many different and difficult situations more confidently and successfully. more..
	Assertiveness in the Workplace Assertiveness means different things to different people. This course helps delegates to understand what assertiveness is and what difference assertiveness can make to the way they interact with others. The outcome will be fewer misunderstandings, and more confident and effective communication. more..
	AVERTING THE CHASM AND THE VOID - Annie Brooking The “WOW” factor cherished by so many high tech inventors is the very thing that delays customer purchase. This seminar is about identifying disruptive products, and planning market entry for them so they don’t fall into the VOID or the CHASM. more..
	Business Finance for Engineers & Project Managers This one day course is specifically written for Engineers & Project Managers who need a better understanding of business finance as it relates to their challenges and issues. It is a very practical course that will build from little or no financial knowledge. more..
	C++-501 C++ for Embedded Developers A 5 day course covering C++ in general on the first three days and real-time issues on the last two. more..
	C++-502 Real-Time C++ A 5 day course covering C++ in general on the first three days and real-time issues on the last two. more..
	C-501 C for Real-Time Developers An intensive five day course covering C in the context of realtime embedded application development. more..
	Career Development Workshop: Effective Career Management (MBTI) Career Development workshop: What everyone should know about career structures. more..
	Coaching - Executive Coaching: Supporting High Performers In short, executive coaching is a cost effective way of delivering individual development and achieving rapid results. more..
	Coaching at Work: Part 1 - Introduction to Coaching The Coaching at Work programme is a series of experiential workshop sessions designed for individuals at any level who have had some training and experience of coaching and have the backing of their organisation to develop as internal coaches to others across the business. more..
	Coaching at Work: Part 2 - Next Steps in Coaching The Coaching at Work programme is a series of experiential workshop sessions designed for individuals at any level who have had some training and experience of coaching and have the backing of their organisation to develop as internal coaches to others across the business. more..
	Coaching at Work: Part 3 - Advanced Coaching Skills The Coaching at Work programme is a series of experiential workshop sessions designed for individuals at any level who have had some training and experience of coaching and have the backing of their organisation to develop as internal coaches to others across the business. more..
	Coaching in Action: Part 1 - Introduction to Coaching for Managers Coaching in Action is a fun, highly participative and practical course designed to provide you with the tools and skills you need to become manager coach. more..
	Coaching in Action: Part 2 - Developing your Coaching Skills A series of experiential workshop sessions for managers who have mastered the basics of coaching and are keen to develop their skills further. more..
	Communication Excellence in Business This two day programme will explore the context for Communication Excellence in Business, and give participants the skills, frameworks and understanding they need to improve communications internally and externally. more..
	Competing to Win Sales teams and Tender Response teams who need to create an Opportunity Management process to increase the hit rate from sales campaigns, and who wish to develop a more strategic approach to dealing with competition. more..
	Conflict Management Our reaction to conflict situations is shaped by our past experiences. This course considers how to change our reaction to conflict so that it achieves a positive experience. more..
	Contract Law for Non-Legal Managers This course is designed for any staff involved with customer contracts; aimed at mid-level managers (sales, project managers, mid-level execs, etc.) with no legal training who take part in the early stages of negotiating a customer contract. more..
	Excel 2003 Advanced This course provides delegates with an understanding of a number of advanced data management features including data analysis tools and automation as well as the use of logic in formulae. more..
	Excel 2003 Intermediate This course introduces some of the more sophisticated features of Excel for managing large worksheets in terms of formatting, formulae and security. It also deals with data analysis tolls such as filters and pivot tables. more..
	Excel 2003 Introduction This course introduces the skills necessary for productive development of workbooks. It includes basic tasks such as; using shortcuts, working with ranges, building formulae, formatting data and printing. more..
	Excel 2003 Visual Basic for Applications This course is designed to teach delegates how to develop applications with Excel’s Visual Basic for Applications Programming system, to build greater functionality into custom applications or to automate cumbersome everyday tasks. more..
	Excel 2007 Advanced This course provides delegates with an understanding of a number of advanced data management features including data analysis tools and automation as well as the use of logic in formulae. more..
	Excel 2007 Intermediate This course introduces some of the more sophisticated features of Excel for managing large worksheets in terms of formatting, formulae and security. It also deals with data analysis tools such as filters and pivot tables. more..
	Excel 2007 Introduction This course introduces the basic skills necessary to create and manipulate Excel spreadsheets. It includes basic tasks such as: using shortcuts, working with ranges, building formulae, editing and formatting data, printing and the creation of graphs. more..
	Excelling in Customer Service This programme is designed to get delegates to think about the problems and issues in dealing with customers and to develop a more professional, caring and focussed approach to customer service. more..
	Finance for Non-Financial Managers This one day course is specifically written for Managers, who need a better understanding of business finance. It is a very practical course that will build from little or no financial knowledge. more..
	GUI Usability For developers designing desktop software who want to make their interfaces simple to use, ‘GUI Usability’ is a 2-day seminar that gives delegates hands on experience with several usability tools and techniques. more..
	How to get your ideas adopted This practical, interactive and inspiring workshop will give you new insights and practical tips to help you get your ideas adopted. more..
	How to Network Effectively This half day workshop will establish ground-rules for best practice and give you the chance to practice making a good first impression, every time. more..
	Improving Personal Impact & Influence This workshop will develop the attendee’s inherent ability to make an impact, but with a greater breadth of colleagues and friends. It will cover the importance of understanding others and their personalities, to then adapt behaviours to connect more effectively with others. more..
	In House Training & L&D Consultancy Projects TLC now offers members expanded services for in-house training and L&D consultancy projects. more..
	Influencing & Persuasion in Business This course will help you bring people around to your way of thinking, reducing resistance to new ideas and eliminating conflict. Delegates will learn how to build rapport more easily by utilising appropriate communication styles and they will practice persuasion techniques for dealing with difficult people and situations. more..
	Intercultural Skills: Chinese Cultural Awareness The objectives of this course are to increase awareness of your own cultural values and those of the Chinese and explore the issues of working successfully with your Chinese counterparts. more..
	Intercultural Skills: Indian Cultural Awareness The objectives of this course are to understand the impact of cultural differences when managing and motivating Indians and enhance one’s communication (getting through) to Indian colleagues and 'speaking their language'. more..
	Intercultural Skills: Japanese Cultural Awareness This workshop is highly interactive and contains case-studies, role-plays, video work and exercises. This allows the delegates to achieve a greater understanding of their own cultural values, followed by understanding, respect and finally the ability to reconcile their views with the Japanese. more..
	Intercultural Skills: Living in the UK By the end of this one-day seminar, the delegates will benefit from a smooth adjustment of the family avoiding excessive or protracted culture shock and an increased awareness of the family’s own values and how these compare with those of the British. more..
	Intercultural Skills: Working & Living in the UK By the end of this one-day seminar, the delegates will be able to use a range of techniques for effective communication with the British and have a toolbox of practical tips that will be immediately useful in their next encounter with their British colleagues and neighbours. more..
	Internal Consultancy Skills This two day course will help all delegates to develop their consultancy skills, using the 7-step model. more..
	Interviewing Skills This course will help interviewers to prepare for and select the best person for the job, using a systematic process. more..
	Introduction to Coaching for HR Managers Basic Coaching skills for HR and T&D Professionals Coaching is a fundamental of good management practice and organisations are now realising that putting time and energy into the development of their employees can have a very positive effect on the culture and success of the business. more..
	Introduction to Negotiation Skills This programme is designed for anyone involved in everyday negotiations – it will help you understand what you can do to be more effective and achieve an even better result where small ‘wins’ can have a big impact on the bottom line. more..
	Introduction to NLP This workshop will introduce delegates to key NLP concepts and provide opportunities for them to develop new skills for managing themselves and their interactions with others, even more effectively than they do now. more..
	Introduction to Project Management This one day workshop is aimed at people who want to understand the fundamental principles of project working, typically team members with some elements of project management in their day-to-day role or for those who regularly participate in project teams. It assumes little previous project management knowledge. more..
	ISEB Foundation Certificate in Software Testing This course leads to the Information Systems Examination Board (ISEB) Foundation Certificate in Software Testing and follows the International Software Testing Qualifications Board (ISTQB) Certified Tester Foundation Level Syllabus. more..
	ISEB Intermediate Certificate in Software Testing This course leads to the Information Systems Examination Board (ISEB) Intermediate Certificate in Software Testing and follows the ISEB syllabus. more..
	Java Bootcamp The fundamental elements of Java. Source Code. Class files. The Java Runtime Environment. The Java World. Java development environments and tools. Java Runtime Environments. Java distributions. Java standard packages. Java versions. more..
	Judge Business School - Achieving Excellence in Human Resources Management This programme explores the roles and capabilities of the HR function to improve its effectiveness and value to the organisation. more..
	Judge Business School - Best Practice in Managing People This programme provides solutions to the challenges faced by line managers in managing and motivating people to achieve an organisation's objectives and results. more..
	Judge Business School - Business model innovation: changing the game This programme will focus on understanding the concept of business model innovation, and provide a framework to identify and implement new business models to create sustainable competitive advantage. more..
	Judge Business School - Enterprise performance management Drawing on a wide range of cases and examples, this highly interactive and practical programme will equip you with a robust set of tools and techniques to improve your organisation's strategic performance management systems. more..
	Judge Business School - Financial Analysis for Business Performance An important understanding of finance in decisions can help managers maximise business performance. Knowledge is enhanced through establishing relationships between financial data and economic value, for example in the form of corporate valuation models. more..
	Judge Business School - Futures Thinking Tools for Strategic Navigation in a Business Environment of Unprecedented Change. more..
	Judge Business School - General Management Programme This two-week programme provides an understanding of the concepts and fundamental principles in key management disciplines, and how to apply them to improve decision-making within your organisation. more..
	Judge Business School - Leveraging Organisational and Cultural Change At a time when organisations need to be at their sharpest and able to flex and bend with changing markets and trends, the need for change experts within the management group is vital. This programme provides leaders and managers with the tools and insights to effectively develop a culture and process for change. more..
	Judge Business School - Managing Brands Managing Brands addresses the key branding decisions faced by businesses. The programme is organised around the management decisions that must be made to build, measure, and manage brand equity. more..
	Judge Business School - Managing Customer Relationships and Creating Customer Loyalty The profitability of a firm increasingly depends on its ability to identify, grow, and retain customers. This programme helps marketing, technology, and operations managers to manage their customers more effectively through the development and implementation of successful customer relationship management strategies for their organisations. more..
	Judge Business School - Managing Innovation Strategically In this programme, we will learn why firms struggle to create and capture new value. We will share a number of concepts on how to implement innovation in an organisation and develop a set of practical tools and concepts that you can apply to your business. more..
	Judge Business School - Planning for an uncertain world This programme will introduce critical mental concepts, language and techniques that will enable you to engage in a mature understanding of the interplay between your business model and the uncertain future of the environment in which you operate. more..
	Judge Business School - Product Marketing Strategies for Impact Successful products and services require successful marketing strategies. This course provides helpful tools and techniques for those associated with the marketing of products to potential customers, or for any manager wishing to become more familiar with marketing skills and decision analysis. more..
	Judge Business School - Project Management for Value Creation Project management involves organising and managing resources in a manner that ensures projects are completed within a defined scope, quality, time and cost. This course provides the basis for articulating and understanding the objectives and processes, in planning and execution, to enhance project performance and value creation. more..
	Judge Business School - Strategic Management This programme provides managers with the basics of strategic thinking and strategic analysis. It is intended to enhance strategic capabilities by demonstrating the tools and techniques that are commonly employed in strategic analysis and to provide a framework for how to maintain a competitive advantage. more..
	Judge Business School - Strategic Marketing This programme deals with the entire marketing planning process. It provides methods for analysing customers, competitors, market trends, and the external and internal environments affecting a business. more..
	Judge Business School - Women in Leadership Women face particular challenges and bring particular strengths in management and leadership positions. Their potential is too often unexplored. This programme supports those aspiring to senior leadership positions in their organisations and those who feel they would like to branch out into their own business. more..
	Leading High Performance Teams This workshop will develop the leadership skills of recently appointed or more experienced managers, supervisors and team leaders, plus also senior specialists managing project teams within a matrix organisation. more..
	Making Scrum Work In this session agile coach, Rachel Davies, (see biography) will share her experiences of helping a variety of software-intensive organisations make Scrum work. With Rachel's help, we'll surface the issues faced by participant organisations and develop some potential solutions. Mark Delgarno will act as TLC facilitator for the session. more..
	Making the Business Case This programme is for those who need to become more effective at getting their ideas and proposals accepted within an organisation, whether in a commercial sales role, in a management position or in an administrative / professional role. more..
	Management Toolkit This course is designed for those who need to learn new ways of dealing the challenges of management or those who simply want to brush up on them. more..
	Manager Masterclass - Delegation & Empowerment Delegation is at the heart of good management and this workshop will help you get break the ‘vicious circle’ of poor delegation, so you can take a fresh look at your style and task list. more..
	Manager Masterclass - Getting the team meeting going This power session is packed with simple techniques you can use to energise your meetings so your team feel involved and may even look forward to them! more..
	Manager Masterclass - Giving difficult feedback Giving ‘difficult ‘ feedback can be a tough part of the manager’s job where everyone wants it to be developmental and motivating: this workshop will give you an easy to use structure and approach which can help you get the best outcome each time. more..
	Managers Guide to Grievance and Disciplinary This course covers the importance of having disciplinary procedures for both employer and employee and what a grievance is and how to spot and deal with them. more..
	Managing and Supporting Organisational Change This workshop helps individuals working within changing organisations gain an understanding of the human components of organisational change and to define how they can sensibly intervene. more..
	Managing Meetings So much valuable time is spent in meetings but quite often very little is accomplished. Often there is no real purpose or agenda and the result is often demotivating for many attendees. This course will give delegates guidelines on the necessary planning, preparation, structure and process of meetings. more..
	Managing Stress in the Workplace A practical approach to building emotionally healthy & productive teams. more..
	Member Event Calender A full list of our Member Events in the coming months. more..
	Microsoft Project 2007 Advanced This course is designed for existing Project users who need to utilise some of the advanced features to manage projects successfully. more..
	Microsoft Project 2007 Intermediate This course introduces delegates to project management features, such as baselines, tracking and managing multiple projects. more..
	Microsoft Project 2007 Introduction This course is designed for those who require an introduction to the use of Microsoft Project as an effective software tool for project planning, task scheduling, tracking and evaluation. more..
	Minute Taking with Confidence This single day workshop will help you to prepare, produce and polish minutes with confidence and is designed for delegates at all levels. more..
	MS Visio 2003 Introduction This course is designed to provide guidance on how to create a range of business and technical diagrams. The course covers the concepts of creating various floor plans, flow charts, maps etc. through using pre-defined tools to manipulate diagrams. more..
	Performance Management Performance (line) Management skills 2 day course, each day separated by a 6-week assignment more..
	Photoshop CS4 - Introduction This course is centred on the manipulation of digital images through image preparation, image editing, and image creation. You will learn how to create a new image, crop, transform,retouch, paint, enhance, resize and add artistic touches. Selection methods and working with layers are also dealt with. more..
	PowerPoint 2003 Advanced This course introduces the more advanced features of PowerPoint, including multimedia, to produce more interesting, engaging, and meaningful presentations. It is a simple step-up from the PowerPoint Introduction course. more..
	PowerPoint 2003 Introduction This course introduces the skills necessary to use PowerPoint efficiently. It includes tasks on using basic presentation skills; working with text, graphics/images, tables and charts and putting this all together for creating slide shows. more..
	Powerpoint 2007 Introduction This course introduces the skills necessary to use PowerPoint efficiently. It includes tasks on using basic presentation skills; working with text, graphics/images, tables and charts and putting this all together for creating slide shows. more..
	Presentation Excellence Presenting to groups can be one of the most stressful things that many people in business have to do. A recent survey in the US found that for the vast majority of people, speaking in public was their number one ‘phobia’. more..
	Presentation Skills: Intermediate This workshop is designed for individuals who want to master and/or brush up on the essentials of presenting. The workshop gives a blend of scientific theory and practical exercises to build skills and confidence within a supportive environment. more..
	Presentation Skills: Introduction This workshop is designed for individuals who have little or no experience of presenting. The workshop provides a safe and supportive environment for individuals to practice skills and gain confidence in their presentation ability. more..
	Problem Solving & Creative Thinking This workshop is designed for those who want to apply a fresh approach to solving problems. This course weaves together a systematic approach to problem solving and creative thinking techniques – this produces a programme that will result in delegates producing fresh solutions to old problems. more..
	Product Management for Technical Markets This programme sets out to define the role of Product Management. Detailing the characteristics of a successful Product Manager, students learn where to focus their efforts to be most effective and how to balance tactical and strategic activities. more..
	Project Management & Leadership This 2 day workshop is aimed at Managers that lead teams and projects and who already have some basic knowledge and understanding of the workings of projects. more..
	Psychology of Persuasion Whether you have to persuade someone to buy, invest, buy into, change, or do something, understanding the psychology behind how we are persuaded and why we resist is essential for an effective result. This workshop will give you an insight into the psychology of persuasion and the tools to enhance your approach. more..
	ScrumMaster Certification (i) Danube’s two-day ScrumMaster Certification course provides attendees with a strong understanding of Scrum’s basic principles and processes. Designed to introduce the fundamentals of Scrum to new practitioners, the course mixes hands-on sprint simulation and lecture. more..
	ScrumMaster Certification (ii) Danube’s two-day ScrumMaster Certification course provides attendees with a strong understanding of Scrum’s basic principles and processes. Designed to introduce the fundamentals of Scrum to new practitioners, the course mixes hands-on sprint simulation and lecture. more..
	Selling Effectively Sales teams that need to establish a rigorous sales process to qualify and close business. It will also act as a refresher to sales people looking for fresh ideas or reinforcing good sales practice. more..
	Situational Leadership Situational Leadership II (SLII) (The Ken Blanchard Companies) is one of the most comprehensive and up-to-date, yet practical, method of effectively managing and developing people, time and resources. more..
	Strategic Sales & Key Account Management To help Sales Professionals, Managers and their organisations develop comprehensive selling strategies designed to compete and win in a complex environment involving multiple stakeholders in key accounts. more..
	Supporting the Sales Campaign The aim of this workshop is to develop the selling skills of those delegates who are not normally associated to the sales department and who may be from a technical background in order for them to support the sales effort more productively. more..
	Technical Creativity Masterclass This masterclass by Cambridge’s most significant expert in creativity, will help creative individuals (i.e. everyone) and their managers deepen their skills. more..
	The New Director We are delighted to be able to offer TLC member organisations the workshop below; to be delivered by the Chief Executive of NW Brown, Cambridge. more..
	The Professional Manager at Work Good managers add value to their organisations; they inspire, motivate and develop those whom they manage. This linked series of modules is designed to support and engender confidence in managers with varying amounts of experience and training. more..
	Time Management Time = life; therefore, waste your time and waste of your life, or master your time and master your life (Alan Lakein). Most of us do not even come close to mastery – control would be good. This course will help you get control over your time and maybe your life! more..
	Today's PA Working in the shadow of someone important and busy, it’s difficult to avoid your own needs and aspirations being overlooked – by you and others. Today’s PA workshop brings you out of the shadows and into the light as you become aware of the critical part you play in your organisation’s success and how you can give your career a boost as well. more..
	Train the Trainer The Trainer need to establish their credibility within the first 30 min of any training intervention, they then have to build on that to make it a valuable and enjoyable learning experience that changes performance. This workshop will give tools and techniques necessary for achieving this. more..
	Training Calendar A full list of all our training courses in the coming months. more..
	Transition to Management To provide newly appointed Team Leaders and First Line Managers with a practical ‘tool-kit’ of skills and techniques to equip them for their first steps into management. more..
	Word 2003 Advanced This course is designed to introduce delegates to the best practices that will enable them to become more efficient in producing professional looking documents. more..
	Word 2003 Intermediate This course is designed to expand on basic skills and provide delegates with the tools to work with longer documents efficiently and to use time saving features such as mail merge as well as printing envelopes and labels. more..
	Working across cultures This programme increases awareness of one’s own values and how these compare with those of other cultural groups. Delegates will become aware of communication problems and the steps to take to avoid misunderstandings. Delegates will also learn about international business practices and approaches. more..
	Working Effectively Across Cultures An introductory intercultural sensitization workshop designed to enhance communication skills with customers, suppliers and colleagues from different business cultures worldwide. more..
	Working Smarter not Harder The aim of this course is to help individuals identify areas of their jobs where time is wasted and what actions are necessary to alleviate the problem. It will also increase their planning and prioritising skills and increase their productivity within the job. more..
	Working with External Partners Working with external partners is a critically important aspect of business, of relevance to anyone who needs to work with other organisations, or engage other departments within the same organisation in pursuit of a common goal. more..
	Writing Skills for PR A one day course that will enable you to write press releases and features in an editorial style that will raise your organisation’s profile. more..