Transition to Management

The ‘first line manager’ role is unique in organisations as this person is the one level who manages ‘non-managers’. This brings its own set of hurdles to overcome, and for people new to managing others there is a lot to learn .

For many people their first promotion brings a mixture of excitement and anxiety, including:
-          satisfaction because their potential has been recognised
-          concern  at the thought of more responsibility and their ability to cope
-          challenge  about being able to manage the change and different demands of a new job
 
The ‘first line manager’ role is unique in organisations as this person is the one level who manages  ‘non-managers’.  This brings its own set of hurdles to overcome,   and for people new to managing others there is a lot to learn .
 
Outcomes
 
This programme will help new managers learn about:
-          how their job changes the friendship and management relationship
-          the key challenges ahead so they can avoid early mistakes
-          how not to do it all themselves and delegate things to help
-          managing workloads and deadlines, especially customer demands
-          dealing  with the early stages of people problems and conflict
-          developing their team through coaching and team work
-          running team briefings
-          giving 1-2-1 reviews and coaching feedback
-          managing  the day-to-day priorities of their team whilst managing their own day job
-          developing a ‘tool-kit’ of techniques and skills which they can use to cope with issues they will face as they grow into their new job
 
Overall  being a  new manager can be  tough and a practical toolkit of best practice do’s and don’ts will really help you  avoid mistakes and feel more equipped to cope in the early days.
 
Who should attend
 
-          Team leaders, supervisors and project managers with up to one years experience in their new role
-          High potentials who look to be  promoted in  the next 6 months
-          Technical and project leads who would like to ‘up skill’ on their management techniques

Programme Overview
 
Day one
  • Kicking  off - the early days
-          Being a manager – what it means
-          Coping with  the changes ahead
-          Typical challenges to deal with
-          Creating good  habits and routines early
 
  • Getting things done
-          Managing and doing your own work together
-          Keeping  focused on what you want to achieve
-          Target and objective setting
-          Giving work to others – the art of delegation
-          Building in time to do value added things
 
 
Day two
  • Developing my people
-          Coaching around the task to support others
-          Using key motivators to create followers
-          Dealing with  people problems early
-          Giving difficult feedback
 
  • Developing  my team
-          Building trust and respect in the team
-          Spreading the workload
-          growing the team through briefings and working together
-          Working with remote workers
-          Action Planning and gaps to develop
 

Download: /object/course/7263/doc/TLC_Transition to management DGI.doc